Transportation Change Request

Transportation Change Request


Effective August 2017, ALL student transportation changes and requests need to be submitted via email to the corresponding campus using the email addresses listed below.  

Please read the following information BEFORE sending an email:

I need to make a change from bus rider to a car rider or vice versa:

  1. Please send an email before 2:00pm and within 24 hours of the change request. 
  2. Please include your child’s full name, grade level, homeroom teacher, current bus number (if you know it), requested change, and any other pertinent information.
  3. You will receive a confirmation email when the request has been received. Please ensure receipt of this email to validate that your request has been processed.  
  4. Notes, phone calls, text messages, and emails sent to any other party other than the transportation email indicated above, will NOT be accepted.
  5. DO NOT submit an email after that time, it will not be processed by the campus.

How do I make a change to my student's transportation location?:  

  1. Transportation location changes will take five days to process from the time of receipt of your email.
  2. Please send an email to the corresponding campus email listed above.
  3. Please include your child’s full name, grade level, homeroom teacher (only for LHES, BBES, RSES, and LHIS), requested change, and any other pertinent information.
  4. You will receive a confirmation email when the request is received and another email when the request has been processed.  Please ensure receipt of these emails to validate that your request has been fulfilled.  
  5. Notes, phone calls, text messages, and emails sent to any other party other than the transportation email indicated above, will NOT be accepted.

Why will it take five days to make a change?  The safety of our students is our number one priority.  Once a request is made to change the permanent destination, the transportation department has several verification steps to ensure this request can be approved.  For example:  Is the destination in district?  Is the destination in the student’s attendance zone?  Do we currently service this area?  Is there available seating on the bus?  Will the change significantly alter current route times?  Will letters need to be mailed out to reflect the change to inform parents/student?  To ensure our team has the time to process the request accurately, we are requiring five days.

Bill Burden Elementary School – BBEStransportationchanges@libertyhill.txed.net
Liberty Hill Elementary School – LHEStransportationchanges@libertyhill.txed.net
Rancho Sienna Elementary School – RSEStransportationchanges@libertyhill.txed.net
Liberty Hill Intermediate School – LHIStransportationchanges@libertyhill.txed.net
Liberty Hill Junior High School – JHtransportationchanges@libertyhill.txed.net
Liberty Hill High School – HStransportationchanges@libertyhill.txed.net

We encourage you to read the Transportation FAQ page for additional information.