• SMARTtag\

  • What is SMART tag?

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    SMART tag is a full-featured system designed to streamline services for transportation.

    The system feature ensures authorized bus ridership resulting in increased safety and security of students who utilize school bus transportation. Passive Radio Frequency Identification (RFID) technology and cloud-connected tablet computers in each school bus provide accurate, near real-time information.

     

    Secured Mobility LLC, is a privately-held technology company located in Georgetown, TX. As the developer of SMART tag, Secured Mobility has leveraged over a decade of experience in developing security software, hardware and deploying cloud-hosting infrastructure.

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  • How do parent enroll in smart tag?

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    Parents must be registered to use the Parent Portal to view bus activity. Enroll through the parent portal, Patent Portal

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  • Are Smart Tag ID badges required to ride the bus?

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    Yes, in order to foster increased student safety and security as well as to provide a more efficient process of loading and unloading our buses, SMART tag ID badges will be required for all riders. Additionally, in order to minimize the manual review of students who misplace or forget SMART tag ID badges at home or school, those students possessing SMART tag ID badges will be allowed to board the bus first.

     

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  • Will students be eligible to ride the bus if they lose or forget their SMART tag ID badge?

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    If a student does not have their SMART tag at the bus stop, the driver must personally log them in. This is more time consuming than students tagging in, and can delay a route, causing anxiety or late buses down the line. Because of this, those who do not have their tags are loaded and unloaded last. Manually logging in is time consuming and the compliant students should not be held up.

    Elementary students who have received three (3) manual loadings by the driver for not having their tag will be reported to the campus office for issuance of a new tag. The cost of any subsequent replacement cards is $5.00.

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  • Who should be contacted if a student loses his/her badge?

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    Please contact your Liberty Hill ISD Transportation Department for replacement badges.

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  • What is the cost to replace a lost ID badge?

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    The cost of any subsequent replacement card is $5.00 each.

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  • Can a parent see when his/her child gets on/off the bus?

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    Yes, the parent can view a student’s ridership activity for the current day or any previous day of the school year, under the activity history. Please note that it may take up to several minutes from a student loading/unloading the bus for SMART tag to update its records due to network connectivity. Parents should be aware it may take longer if there is a poor signal or the network provider is experiencing a delay/latency issue out of Liberty Hill ISD’s control.

     

    Parents may register through the Parent Portal to receive an alert/notification when the bus is approximately 10-15 minutes prior to pick-up and drop-off.

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  • Can a student still ride the bus if they have lost their badge?

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    Yes, however after 3 days with no badge, parents will be notified. After 5 days with no badge riding privileges will be revoked. students not having their badge causes the bus to be delayed, the driver will have to manually load students without their badge, this can be a lengthy process.

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  • Is there a SMART tag app available?

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    The SMART tag parent portal is accessible from a desktop computer or a smart phone. From a smart phone, there is no 'app' to install. However, when you first visit the parent portal website from the phone's internet browser, select 'Add to Home Screen' and a tile (graphic icon to launch apps) will be added on the smart phone for easy access in the future.

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  • Are notifications through SMART tag available?

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    Yes, electronic notifications (text alerts) are available through SMART tag. The parent must be registered for the Parent Portal to receive a notification. There is no cost to parents to utilize the SMART tag Parent Portal. The portal may be accessed directly at https://www.parent.smart-tag.net.

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  • What information will the bus driver be able to view when the student swipes his/her card?

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    The bus driver will be able to view the student’s picture, name, ID number, seat number, school, grade, and bus stop.

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  • Is student information stored on the SMART tag ID?

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    No information is stored on a SMART tag ID badge. The SMART tag system utilizes Radio Frequency Identification (RFID) technology and cloud-connected tablet computers. The technology is passive, meaning that the ID card does not have a continuous signal so students will not be tracked when they are not on the bus. The ID cards only power up to talk to the SMART tag Driver Tablet when the student is on the bus. Also, only the student’s name and associated bar code will be printed on the ID badge.

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  • Can students be tracked anywhere else from their SMART tag ID badge?

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    The SMART tag system utilizes Radio Frequency Identification (RFID) technology and cloud-connected tablet computers. The technology is passive, meaning that the ID card does not have a continuous signal so students will not be tracked when they are not on the bus. The ID cards only power up to talk to the SMART tag Driver Tablet when the student is on the bus. Also, only the student’s name and associated bar code will be printed on the ID badge; no information is stored on the badge.

    Tags are manufactured with a 14-digit code. The RFID tag simply presents the 14-digit code to the SMART tag tablet RFID reader which only pulls from the student information associated with the code stored on the computer tablet. The badge cannot be read/tracked anywhere else or be read/tracked by any other product.

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  • Do students need to register for transportation services each year now that we have SMART tag?

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    Yes, students must register for transportation services each year via the Student Information Verification process. In the event of relocation during the school year, parents will be required to re-register their child for transportation services in order to obtain updated bus routes and bus stops. This may be done through the Transportation Department when enrolling the student or during the school year.

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  • Do students need to register for transportation services each year now that we have SMART tag?

    Posted by:

    Yes, students must register for transportation services each year via the Student Information Verification process. In the event of relocation during the school year, parents will be required to re-register their child for transportation services in order to obtain updated bus routes and bus stops. This may be done through the Transportation Department when enrolling the student or during the school year.

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  • How does SMART tag benefit parents?

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    The SMART tag transportation feature is designed to enhance communication between the transportation department and the parents of student riders. Parents may see if their child is on the bus and approximately when the bus will arrive at the stop. Additionally, parents may opt to be notified via text of the estimated bus arrival time to their stops.

     

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  • If my child currently does not ride the bus, can I register my child for transportation services at

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    Yes, parents may register a child for transportation services at any time during the school year through the Transportation Department.

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  • Can I purchase additional SMART tag ID badges?

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    No. At this time we are only providing one card per student.

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  • Will students receive a SMART tag ID badge every year?

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    No, students are required to maintain their SMART tags from year to year. If a replacement card is needed, contact Liberty Hill ISD Transprotation Department.

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