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Liberty Hill ISD

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Complaints & Grievances

The Liberty Hill ISD Board of Trustees encourages employees, parents, and community members to address concerns and complaints through informal conferences with the appropriate teacher, principal, or administrator.

Concerns should be raised as early as possible to allow for timely resolution at the lowest administrative level. While informal resolution is encouraged, it does not alter or extend the timelines outlined in the District’s formal grievance policies. If an informal resolution is achieved, the Complainant/Grievant may withdraw the formal complaint at any time.

All complaints will be addressed in accordance with Board Policy DGBA(LOCAL), Board Policy FNG(LOCAL), Board Policy GF(LOCAL), or any exceptions noted therein. Neither the Board of Trustees nor any District employee shall unlawfully retaliate against an individual for bringing forward a concern or complaint.

Links to complaints/grievances processes:

  • Even after initiating the formal complaint process, the Complainant/Grievant is encouraged to continue seeking an informal resolution of their concerns.

    The most direct route to resolving any campus- or department-level concern is to first confer directly with the involved party (employee, teacher, coach, sponsor, administrator). The majority of concerns are resolved via a face-to-face meeting or email. Either party may also request a conference with an administrator at the campus level.

    Most issues can be resolved by contacting the teacher, coach, guidance counselor, or other relevant personnel. The campus principal or assistant principal can often resolve many matters informally. Parents and community members may also contact District administrators responsible for the relevant area, including:

    • Athletics: (phone number not available)

    • Business & Operations: (phone number not available)

    • Child Nutrition Services: (phone number not available)

    • Curriculum & Instruction: (phone number not available)

    • Fine Arts: (phone number not available)

    • Health Services: (phone number not available)

    • Human Resources: (phone number not available)

    • Special Education: (phone number not available)

    • Student Services (e.g., discipline issues): (phone number not available)

    • Transportation: (phone number not available)

    For general inquiries or if you're unsure which department to contact, please call Liberty Hill ISD’s main line at 512-260-5580.

    • Via email to the LHISD Communications email box.
    • Hand deliver to your campus administrator
    • Hand deliver to the Central Administration building located at:
      • 301 Forrest Street
      • Liberty Hill, TX 78642
    • Via U.S. Mail:
      • Liberty Hill ISD 
      • Attn: Communications 301 Forrest Street
      • Liberty Hill, TX 78642
    • Via fax at 757-734-1674.